How it works The app Pricing FAQ

Attic Terms of Service

Last updated: September 1, 2026

Contents

1. The Service2. Eligibility, Account, and Authority to Store Items3. Crates; Packing; Handoffs4. Prohibited Items5. Storage Relationship; Bailment; Standard of Care6. Access, Inspection, and Safety7. Fees, Billing, and Taxes8. Stored Payment Method and Off-Session Charges9. Cancellation; Return of Stored Crates10. Nonpayment; Return; Lien; Abandonment11. Loss or Damage Claims12. Liability for Stored Items; Default Protection Limit; Insurance13. Your Responsibilities and Indemnity14. App, Website, Privacy, and Communications15. Suspension and Termination by Attic16. Disclaimers17. General Limitation of Liability18. Governing Law; Venue; Disputes19. Changes to These Terms20. State-Specific and Supplemental Terms21. Miscellaneous22. Contact

These Terms of Service (the “Terms”) are a legal agreement between you and Attic, Inc., a Delaware corporation (“Attic,” “we,” “us,” or “our”), and govern your access to and use of Attic’s mobile application, website, storage crates, pickup, storage, delivery, and related services (collectively, the “Service”).

Please read these Terms carefully. By creating an account, tapping or clicking to accept these Terms, requesting a crate delivery or pickup, placing items in a crate for storage, paying for the Service, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms include important provisions regarding automatic monthly billing, stored payment authorization, limits on Attic’s liability for stored items, prohibited items, abandoned property, and dispute resolution.

1. The Service

Attic provides app-enabled storage services. We deliver Attic-owned storage crates to your designated address, you pack your permitted personal property into the crates, we pick up the packed crates, store them, and return the crates to you when requested through the Service. Our website may provide information about Attic and may allow users to join a waitlist, but orders, payments, account management, pickup requests, storage requests, returns, and cancellations are handled through the app unless Attic expressly makes another method available.

Attic is designed for ordinary household goods that fit safely within our crates. The Service is not designed for high-value, irreplaceable, hazardous, illegal, perishable, regulated, or specially handled property.

Attic may store crates at facilities, storage units, warehouses, or other locations that Attic owns, leases, licenses, or otherwise uses, including facilities operated by third-party storage providers. You do not rent or receive access to any specific storage unit, shelf, facility, or storage location.

We may change, suspend, or discontinue portions of the Service from time to time, but changes will not affect our obligation to use the standard of care described in these Terms for crates already in our custody.

2. Eligibility, Account, and Authority to Store Items

You must be at least 18 years old and able to enter into a binding contract to use the Service. You are responsible for maintaining accurate account, contact, delivery, billing, and payment information.

You represent and warrant that: (a) you own the items you place in a crate or otherwise have the legal right and authority to store and direct the return of those items; (b) your use of the Service will comply with these Terms and applicable law; and (c) all information you provide to Attic is accurate and complete.

Only you, or a person you authorize through your account or with your account credentials, may request pickup, storage, return, cancellation, or other changes to your account. You are responsible for activity under your account.

3. Crates; Packing; Handoffs

Attic crates remain Attic’s property at all times unless these Terms expressly state otherwise. We provide crates for your use only in connection with the Service. You may not sell, transfer, modify, deface, destroy, or use Attic crates for any unauthorized purpose.

You are responsible for packing your items safely and securely. You must distribute weight evenly, protect fragile items, and ensure the lid fully closes and latches. Unless otherwise stated in the app, each crate may not exceed 50 pounds when packed. We may refuse to pick up a crate that is overweight, unsafe, damaged, not fully closed, contains prohibited items, or otherwise cannot be safely handled by one person.

Attic is not responsible for loss or damage caused by improper packing, insufficient padding, overloading, ordinary shifting during pickup, transport, handling, or return that reasonable care could not avoid, or your failure to follow these Terms or instructions provided in the app.

You may choose available handoff options in the app, such as in-person handoff or no-contact porch pickup or return. If you choose no-contact pickup or return, you authorize Attic to pick up or leave crates at the location you designate. You are responsible for ensuring that the location is safe, accessible, lawful, and secure. Attic is not responsible for loss, theft, weather exposure, or damage that occurs before Attic takes physical custody of a packed crate or after Attic returns a crate to the designated location, except to the extent caused by Attic’s failure to use reasonable care. Attic may delay, reschedule, refuse, or modify a pickup or return if weather, access, safety, security, or other conditions make the handoff unsafe, impractical, or likely to expose crates or items to unreasonable risk.

You may be required to scan crate identifiers, apply or confirm single-use seals, photograph crate contents or crate condition, acknowledge the prohibited-items list, or complete other app steps before pickup. Attic may scan crate identifiers and seals and create photos, video, scan records, custody records, delivery records, and other operational records at pickup, storage, facility stow, return, and other Service touchpoints. Unless otherwise stated in the app, Attic takes custody of a packed crate when Attic’s driver or authorized service provider scans the crate at pickup, and Attic’s custody ends when Attic scans the crate at return or otherwise completes delivery to the location you designated.

4. Prohibited Items

You may not place any Prohibited Items in a crate or otherwise tender them to Attic. Prohibited Items include:

  • Perishables and consumables: food, beverages, alcohol, plants, seeds, medications, supplements, animal feed, and other items that may spoil, attract pests, create odors, contaminate other property, or require regulated handling.
  • Hazardous materials: flammable liquids or gases, gasoline, propane, lighter fluid, aerosols, paint thinners, combustible solids or powders, explosives, fireworks, ammunition, compressed gas cylinders, corrosives, acids, pesticides, fertilizers, loose batteries, lead-acid batteries, mercury-containing devices, or other hazardous, regulated, combustible, toxic, or environmentally harmful materials. Consumer electronics with batteries installed in the device are permitted unless otherwise prohibited by law or app instructions.
  • Weapons and controlled items: firearms, firearm parts, ammunition, weapons, and items requiring federal, state, or local registration, licensing, or special chain-of-custody handling.
  • Illegal or contraband items: controlled substances, marijuana or cannabis products regardless of state legality, stolen property, counterfeit goods, smuggled goods, and any items unlawful to possess, transport, or store.
  • Live, biological, or remains-related items: live animals, animal remains, human remains, cremated remains, biological samples, medical waste, biohazards, and similar items.
  • High-value, irreplaceable, or hard-to-value items: cash, precious metals, bullion, gemstones, securities, negotiable instruments, deeds, wills, passports, birth certificates, unique records, original artwork, antiques, collectibles, heirlooms, photographs, memorabilia, or items with sentimental value that cannot be readily replaced.
  • Digital/data items: computer programs, digital files, data, media, hard drives, storage devices, or devices where the value is primarily in the data or content rather than the physical item.
  • Oversized, overweight, unsafe, or out-of-scope items: anything that does not fit fully inside a closed crate, exceeds the weight limit, has sharp or dangerous edges, emits odors, leaks, requires special handling, or cannot be safely handled. Attic does not store assembled furniture, mattresses, appliances, vehicles, engine or fuel-system parts, large recreational equipment, or other items that do not fit in a crate.

If Attic discovers or reasonably suspects Prohibited Items, we may refuse pickup, require you to remove the item, return or dispose of the item at your risk and expense, suspend or terminate your account, contact law enforcement or other authorities, or take other action we believe is necessary to protect people, property, the facility, other customers, or Attic. Attic has no liability for loss, damage, disposal, removal, or return of Prohibited Items except to the extent caused by Attic’s willful misconduct or other liability that cannot be limited by law.

5. Storage Relationship; Bailment; Standard of Care

When Attic takes physical custody of a packed crate accepted for storage, Attic becomes a bailee of the items in that crate for the limited purpose of providing the Service under these Terms. You remain the owner of your items.

Attic will use the care with respect to accepted stored items that a reasonably careful storage provider would use under similar circumstances. Attic is not liable for loss or damage that could not have been avoided by the exercise of that care. Attic does not guarantee that stored items will be free from all risk of loss, theft, damage, deterioration, environmental exposure, pests, mold, mildew, fire, flood, severe weather, casualty events, or other events.

Attic may store crates at any facility, storage unit, warehouse, or other location that Attic owns, leases, licenses, or otherwise uses, including locations operated by third-party storage providers. Attic’s use of third-party facilities or service providers does not change Attic’s obligations to you under these Terms, subject to the limitations, exclusions, and other terms set forth in these Terms.

These Terms are not intended to create a negotiable warehouse receipt or other document of title. If applicable law treats Attic as a warehouse, warehouse operator, or similar bailee, these Terms are intended to operate as a storage agreement and to preserve Attic’s rights, defenses, limitations, lien rights, and remedies to the maximum extent permitted by law.

For clarity, this Section does not limit any transfer of ownership of an Attic crate itself if Attic charges a replacement fee for an unreturned crate under Section 7; any such transfer applies only to the physical crate and not to your stored items, any Storage Record, or any document of title.

6. Access, Inspection, and Safety

For safety, security, and operational reasons, customers may not access Attic storage facilities unless Attic expressly authorizes access in writing. Crate pickups and returns must be requested through your account or another process approved by Attic.

Attic generally does not inspect the contents of crates. However, you authorize Attic to open, inspect, move, re-pack, isolate, return, dispose of, or otherwise address a crate or item if Attic reasonably believes it is necessary or appropriate to: (a) respond to an emergency; (b) comply with law, court order, law enforcement request, facility operator requirement, lease requirement, landlord requirement, insurance requirement, or safety/security requirement; (c) determine whether a crate contains Prohibited Items; (d) protect people, property, the facility, other customers, or Attic; (e) preserve or protect the crate or contents; (f) address pests, odors, leakage, contamination, damage, deterioration, or safety risks; or (g) enforce these Terms. Except in emergencies or where impractical, unlawful, or inconsistent with a law enforcement, court, facility, safety, or security requirement, Attic will use reasonable internal procedures for openings, which may include limiting openings to authorized personnel, recording the opening in the crate custody record, replacing any broken seal, recording the new seal or identifier, and notifying you of the opening.

7. Fees, Billing, and Taxes

Current fees are shown in the app or in your order flow before you confirm the applicable Service. Unless otherwise stated, fees are in U.S. dollars and exclude taxes and government charges, which may be charged in addition to stated fees.

Monthly storage fee. The current monthly storage fee is $15 per crate per month, billed monthly in advance to your payment method on file. Storage fees begin when a packed crate is accepted by Attic for storage and continue until the crate is returned to you, cancelled and marked for return, or otherwise removed from active storage under these Terms.

Retrieval fee. Each retrieval of a stored crate is subject to a $15 per-crate retrieval fee, unless waived under the four-month waiver described below. The retrieval fee applies to any retrieval of a crate stored for fewer than four months, including retrievals requested in connection with cancellation. The retrieval fee will be disclosed in the app before you confirm retrieval or cancellation that requires return of stored crates.

Four-month waiver. A crate earns the retrieval-fee waiver on the date that is four calendar months after the date the crate was accepted into storage, using calendar-month date arithmetic and clamping to the last day of the target month where needed. For example, a crate accepted into storage on October 31 earns the waiver on February 28, or February 29 in a leap year. Waiver eligibility is measured as of the end of the retrieval window you select. The waiver is crate-specific and does not apply to other crates that have not reached four months of storage.

Exact-day delivery and peak windows. Standard retrieval uses a flexible delivery window. If you select an exact delivery day, an additional exact-day fee applies to the retrieval visit. Retrieval visits scheduled in published peak windows are subject to an additional peak-window fee. Each of these fees applies once per retrieval visit rather than per crate, applies in addition to any per-crate retrieval fee, and is not affected by the four-month waiver. The applicable fees will be disclosed in the app before you confirm the retrieval visit.

Empty crate delivery and collection. Standard delivery of empty crates and standard collection of empty crates are free unless the app discloses a special fee for a nonstandard request, missed appointment, inaccessible location, or other service outside Attic’s standard process.

Replacement fee for unreturned crates. After your stored items are returned, you must empty Attic crates and make them available for Attic’s free collection within 30 days after final delivery of your stored items. Attic will send one or more reminders before charging a replacement fee. If a crate is not returned within that 30-day period, you authorize Attic to charge a $25 replacement fee per unreturned crate to your payment method on file. The replacement fee is intended to cover Attic’s crate replacement, handling, and related administrative costs and is not a penalty. Once the replacement fee is charged, that physical crate is yours to keep.

Visit fees. If Attic charges a pickup, retrieval, delivery, peak-window, missed-appointment, nonstandard-service, or other visit-related fee, the app will disclose the fee before you confirm the applicable visit. Unless otherwise stated in the app or required by law, visit-related fees are refundable if you cancel before Attic assigns the service day for the visit and are non-refundable after Attic assigns the service day.

No proration or refunds. Monthly storage fees are billed monthly in advance. Except as required by law or expressly stated in the app, charges already billed are non-refundable and are not prorated, including if you cancel before the end of a paid billing period. Your access to applicable paid Service continues through the end of the period you have paid for, subject to these Terms.

Failed payments. If your payment method fails, Attic may retry the payment, ask you to update your payment method, suspend new pickups or returns except as required by law, charge disclosed late or collection fees to the extent permitted by law, terminate your account, and exercise the nonpayment and return procedures described in these Terms.

Price changes. Attic may change fees on at least 30 days’ prior notice unless a shorter period is permitted by law. Fee changes apply prospectively and will not affect charges already incurred. If you do not agree to a fee change, you may cancel before the new fee takes effect.

8. Stored Payment Method and Off-Session Charges

When you provide a payment method and authorize Attic to save and charge it, you authorize Attic and its payment processor to store your payment method and related payment credentials for future use. You authorize Attic to charge your stored payment method on a recurring and off-session basis, including when you are not actively using the app, for: (a) monthly storage fees; (b) retrieval fees; (c) replacement fees for unreturned crates; (d) taxes and government charges; (e) failed-payment retries; and (f) other charges you authorize or that are disclosed in these Terms or in the app before you incur them.

You understand that amounts may vary depending on the number of crates, storage duration, retrieval timing, taxes, and other disclosed charges. You may update your payment method in the app. Removing a payment method does not cancel amounts already owed or charges already incurred. To stop future monthly storage charges, you must cancel the applicable Service through the app or another cancellation method Attic makes available.

Attic may use account updater services, tokenization, or other payment network or processor tools to keep stored payment credentials current, as permitted by applicable law and network rules. Attic will keep records of your authorization as required by law, payment network rules, and processor requirements.

9. Cancellation; Return of Stored Crates

You may cancel storage for any crate or close your account at any time after signing into your account through the app or another cancellation method Attic makes available. Cancellation stops future monthly storage charges for the cancelled crate or account. Charges already billed or incurred are not prorated or refunded except as required by law or expressly stated in the app.

When you cancel while Attic is storing one or more crates, Attic will schedule return of your stored crates. The retrieval fee applies to crates stored for fewer than four months and is waived for crates that have reached four months of storage. Empty crates are collected free through Attic’s standard collection process.

Your cancellation is not complete as to stored crates until Attic has returned the stored crates or otherwise processed them under the nonpayment, return, lien, or abandonment provisions of these Terms. You remain responsible for charges incurred before cancellation and for replacement fees if Attic crates are not returned as described above.

10. Nonpayment; Return; Lien; Abandonment

Attic’s preferred nonpayment process is to return your stored items, not to auction them. However, Attic reserves all contractual lien, warehouse lien, statutory lien, abandoned property, collection, and other rights available under these Terms or applicable law.

If your account is past due, Attic may retry your payment method and may send notices to the email address, phone number, mailing address, and in-app account associated with your account. If you do not cure the nonpayment within the time stated in Attic’s notice, which will be at least 10 days unless a shorter period is permitted by law or necessary for safety, legal, facility, or security reasons, Attic may suspend new pickups, terminate storage on notice, require payment of outstanding charges before releasing stored crates if permitted by applicable law, or exercise other remedies under these Terms or applicable law. Attic may provide additional reminders, retries, cure periods, return attempts, accommodations, or other extensions without waiving any rights or remedies.

Return. If Attic terminates storage for nonpayment or another uncured default, Attic may, but is not required to, attempt to return your stored crates to the address on file or another address you provide within Attic’s service area before enforcing lien, abandonment, collection, or other remedies. If Attic voluntarily returns stored crates before all amounts owed are paid, Attic does not waive its right to collect amounts you owe, but Attic will likely lose possessory lien rights in the returned items to the extent provided by applicable law. You authorize Attic to charge your payment method for accrued charges and any disclosed retrieval or other charges that apply, unless Attic elects to waive them.

Failed return. If Attic cannot complete return because the address is invalid, inaccessible, outside Attic’s service area, unsafe, or you refuse delivery, fail to respond, or otherwise do not cooperate, Attic may continue to store the crates and charge applicable fees, or may send a final abandonment notice by email and physical mail to the addresses in your account.

Abandonment. If you do not claim or accept return of your stored crates and pay amounts required by law within 45 days after Attic sends the final abandonment notice, your stored items may be deemed abandoned to the fullest extent permitted by law. Attic may then donate, recycle, dispose of, destroy, or, if permitted and commercially reasonable, sell the items in accordance with applicable law. Attic may apply sale proceeds, if any, to amounts you owe and will handle any surplus as required by law. Attic may securely destroy documents, photographs, data-bearing devices, or other items that are not appropriate for donation or resale.

Lien. To secure payment of amounts you owe, you grant Attic a contractual lien on items stored with Attic and proceeds from those items to the maximum extent permitted by law. Attic also retains any statutory warehouse, storage, carrier, or other lien rights available under applicable law. If applicable law requires a different notice, waiting period, sale, disposal, or surplus procedure, Attic will follow applicable law.

11. Loss or Damage Claims

If you believe items were lost or damaged while in Attic’s custody, you must submit a claim through in-app support using the damage-or-loss category or by email at support@heyattic.com within 30 days after the earliest of: (a) the date the crate is returned to you; (b) the date Attic notifies you of the loss or damage; or (c) for a missing crate, the scheduled return date. Claims submitted after this period may be denied to the maximum extent permitted by law. Attic will use reasonable efforts to acknowledge receipt of a claim within two business days, but failure to acknowledge within that period does not waive Attic’s rights or extend any claim deadline unless required by law.

Your claim must include: (a) your name and account information; (b) crate identifier or order information; (c) a description of the lost or damaged item; (d) photographs of the crate, packing, and damaged item, if available; (e) proof of ownership and value, such as receipts, appraisals, screenshots, or comparable replacement information; (f) the date you discovered the loss or damage; and (g) any other information reasonably requested by Attic.

You must preserve the crate, packing materials, and damaged items for inspection until Attic has had a reasonable opportunity to inspect them. Do not repair, replace, discard, donate, or alter damaged items before Attic completes its review unless Attic agrees or emergency action is necessary to prevent further damage or injury.

Attic may investigate the claim, inspect returned crates or items, request additional information, review photos and account records, and determine whether the loss or damage was caused by Attic’s failure to use the standard of care described in these Terms. Attic may deny claims involving Prohibited Items, improper packing, insufficient proof, ordinary wear and tear, inherent vice, deterioration, sentimental value, data loss, consequential damages, or other excluded losses.

If Attic approves a claim, Attic may elect to repair the item, replace the item with like kind and quality, pay the reasonable depreciated replacement value, or provide another remedy permitted by law, subject to the Default Protection Limit and other limitations in these Terms.

No legal action may be brought against Attic for loss or damage to stored items unless you first submit a timely written claim as described above. Any lawsuit or other action for loss or damage to stored items must be commenced within one year after the date the crate was returned, Attic notified you of the loss or damage, or the claim otherwise accrued, whichever occurs first, unless a longer period is required by applicable law.

12. Liability for Stored Items; Default Protection Limit; Insurance

Attic is not an insurance company and the Service does not include insurance for your items. You are responsible for maintaining homeowners, renters, scheduled personal property, or other insurance covering your items while they are in storage, in transit, at your premises, or otherwise.

Subject to these Terms and applicable law, Attic’s maximum liability for loss of or damage to items in any crate is limited to the lesser of: (a) the reasonable cost to repair or replace the affected item with like kind and quality, taking into account age, condition, depreciation, and proof of value; (b) the actual proven value of the affected item; or (c) $500 per crate (the “Default Protection Limit”). The Default Protection Limit is a contractual limitation of liability, not insurance.

The Default Protection Limit applies per crate, not per item. The existence of multiple claims or theories of liability will not increase the applicable limit. Attic will not be liable for any Prohibited Items or for any items whose storage violates these Terms.

Attic does not offer increased declared value, supplemental protection, or insurance for stored items at launch. Attic may offer an increased declared value or similar option in the future, subject to additional fees, eligibility requirements, and supplemental terms. Unless and until Attic expressly accepts an increased declared value for a crate in the app or in another written record before pickup, the Default Protection Limit applies. If your items require protection above the Default Protection Limit, you should not use the Service for those items.

Attic is not liable for: (a) damage caused by your packing, overloading, failure to protect fragile items, or failure to follow instructions; (b) inherent vice, latent defects, ordinary wear and tear, deterioration, moths, vermin, pests, mold, mildew, rust, corrosion, humidity, temperature changes, or odors that reasonable care could not avoid; (c) loss or damage occurring before Attic takes physical custody or after Attic returns a crate to the designated location; (d) sentimental, emotional, special, consequential, incidental, exemplary, punitive, indirect, or lost-profit damages; (e) data loss, loss of use, loss of business, lost records, or cost of recreating documents or data; (f) events beyond Attic’s reasonable control; or (g) losses that could have been avoided by insurance you were responsible for obtaining, except to the extent such exclusion is not permitted by applicable law.

Nothing in these Terms limits Attic’s liability for conversion to Attic’s own use, fraud, willful misconduct, gross negligence where liability cannot be limited by law, or any other liability that cannot be limited or excluded under applicable law.

13. Your Responsibilities and Indemnity

You are responsible for: (a) complying with these Terms and applicable law; (b) packing crates safely; (c) not storing Prohibited Items; (d) ensuring you have authority to store all items; (e) maintaining accurate account, address, contact, and payment information; (f) obtaining and maintaining appropriate insurance; (g) providing safe and lawful pickup and return locations; and (h) paying all amounts owed.

You agree to indemnify, defend, and hold harmless Attic, its affiliates, service providers, storage facility operators, landlords, property managers, contractors, officers, directors, employees, agents, successors, and assigns from and against all claims, losses, liabilities, damages, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your breach of these Terms; (b) your items, including Prohibited Items; (c) your packing, instructions, premises, handoff location, or use of the Service; (d) any claim that you lacked authority to store or direct return of items; (e) property damage, personal injury, contamination, cleanup, or regulatory issues caused by your items; or (f) your violation of law or third-party rights.

14. App, Website, Privacy, and Communications

Your use of the app, website, and Service is subject to Attic’s Privacy Policy, which describes how Attic collects, uses, discloses, and protects personal information. By using the Service, you acknowledge Attic’s Privacy Policy.

Attic may create and use photos, video recordings, body-worn camera recordings, scan records, custody records, delivery records, and similar operational records to provide the Service, verify pickups and returns, document crate condition and custody, investigate claims or incidents, protect safety and security, enforce these Terms, and as otherwise described in Attic’s Privacy Policy.

You consent to receive transactional communications from Attic by email, text message, push notification, in-app message, phone, or mail regarding your account, orders, pickups, returns, billing, payment issues, notices, claims, safety issues, abandoned property, and other Service-related matters. Message and data rates may apply. You are responsible for keeping your contact information current.

If Attic offers marketing communications, you may opt out of marketing communications as described in those communications. Transactional messages may still be sent where necessary to provide the Service, administer your account, or comply with law.

15. Suspension and Termination by Attic

Attic may suspend or terminate your account, refuse pickup, return crates, require removal of items, or stop providing the Service if: (a) you fail to pay amounts owed; (b) you breach these Terms; (c) you store or attempt to store Prohibited Items; (d) your items or location create safety, legal, operational, contamination, pest, odor, or property risks; (e) you harass, threaten, abuse, or endanger Attic personnel or service providers; (f) we reasonably suspect fraud, illegal activity, or misuse of the Service; or (g) if a third-party storage facility, landlord, property manager, insurer, governmental authority, or other service provider requires removal, restricts access, changes applicable requirements, or otherwise makes continued storage impractical, unavailable, unsafe, or unlawful.

Upon termination, you must cooperate with return of stored crates, return empty crates, and pay all amounts owed. Termination does not affect rights or obligations that accrued before termination or provisions intended to survive termination, including payment obligations, claims procedures, limitations of liability, indemnity, lien and abandonment provisions, and dispute provisions.

16. Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE, APP, WEBSITE, CRATES, STORAGE FACILITIES, PICKUP, DELIVERY, AND RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATTIC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, SECURITY, UNINTERRUPTED AVAILABILITY, AND THAT STORED ITEMS WILL BE FREE FROM LOSS OR DAMAGE.

ATTIC DOES NOT WARRANT OR GUARANTEE SPECIFIC PICKUP OR RETURN TIMES, FACILITY CONDITIONS, APP AVAILABILITY, OR THAT THE SERVICE WILL MEET EVERY STORAGE NEED. NOTHING IN THESE TERMS LIMITS RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE LAW.

17. General Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATTIC AND ITS AFFILIATES, SERVICE PROVIDERS, CONTRACTORS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, EMOTIONAL DISTRESS, SENTIMENTAL VALUE, LOST PROFITS, LOSS OF BUSINESS, LOSS OF USE, LOSS OF DATA, OR DIMINUTION-IN-VALUE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ATTIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR LIABILITY THAT CANNOT BE LIMITED BY LAW, ATTIC’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO ATTIC FOR THE AFFECTED CRATE DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) THE DEFAULT PROTECTION LIMIT APPLICABLE TO THE AFFECTED CRATE, IF THE CLAIM INVOLVES LOSS OF OR DAMAGE TO STORED ITEMS. THIS GENERAL LIMITATION DOES NOT INCREASE THE DEFAULT PROTECTION LIMIT FOR STORED ITEMS.

18. Governing Law; Venue; Disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws rules, except to the extent the non-waivable laws of another jurisdiction apply.

Subject to any rights you have under applicable consumer protection laws, any dispute arising out of or relating to these Terms or the Service will be brought in the state or federal courts located in Denver, Colorado. You and Attic consent to the personal jurisdiction and venue of those courts. Either party may bring an individual claim in small claims court if the claim qualifies.

To the fullest extent permitted by law, you and Attic each waive the right to a jury trial and agree that disputes will be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative action. This provision does not prevent you from seeking public injunctive relief where such waiver is prohibited by law.

19. Changes to These Terms

Attic may update these Terms from time to time. If we make material changes, we will provide notice through the app, by email, or by another reasonable method. Updated Terms are effective when posted or on the effective date stated in the notice. Your continued use of the Service after updated Terms become effective means you accept the updated Terms. If you do not agree, you must stop using the Service and cancel in accordance with these Terms.

Changes will not retroactively reduce Attic’s obligations or increase your fees for crates already in storage without any notice required by applicable law.

20. State-Specific and Supplemental Terms

Additional or different terms may apply depending on where you live, where your crates are picked up or returned, where your items are physically stored, where third-party storage facilities are located, or where Attic operates. If Attic provides state-specific supplemental terms, those terms are incorporated into these Terms and control to the extent they conflict with these Terms for the applicable customer, location, or service.

Nothing in these Terms limits rights you may have under non-waivable consumer protection, privacy, automatic renewal, warehouse, storage, lien, abandoned property, payment, or other laws that apply to you.

21. Miscellaneous

These Terms, together with any order confirmations, in-app disclosures, supplemental terms, and policies referenced in these Terms, are the entire agreement between you and Attic regarding the Service and supersede prior or contemporaneous understandings regarding the Service.

You may not assign these Terms without Attic’s prior written consent. Attic may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of the Service. If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect. Attic’s failure to enforce a provision is not a waiver. Headings are for convenience only.

22. Contact

Questions about these Terms or the Service may be directed to Attic at:

Attic, Inc.

5110 Beech Street

Arvada, CO 80002

Email: legal@heyattic.com

Support: support@heyattic.com

Attic

Personal storage, brought to your door. Built in Denver.

Product

How it works The app Pricing Why Attic Open app

Company

Contact

Legal

Privacy Terms
Privacy Terms
© 2026 Attic, Inc. · Denver, Colorado